Return Management in eCommerce
Introduction When a product is returned by the consumer to the eCommerce seller, the handling
AMS provides high-touch, collaborative support in B2B and eCommerce fulfillment with the sophistication and scale to help brands succeed and grow.
AMS Fulfillment has the Structure, Support, Sophistication and Scale to deliver Success for your brand in the world of eCommerce! With bi-coastal facilities, cost-saving shipping solutions, advanced fulfillment systems and nimble warehouse automation, AMS ships 10's of 1000's of eCommerce orders every day, upwards of 100,000 in a single day during peak periods.
AMS is an omnichannel fulfillment company, managing the complexities of B2B from the day we were born! We excel at fulfillment to retailers, from boutiques to big chain players, understanding the routing compliance hurdles and challenges associated with multi-channel fulfillment.
In both B2B and B2C fulfillment, it's common that your business will require Value Add Services (VAS) such as kit assemblies, labeling, ticketing or other custom work to support your brand. At AMS, you can count on our experienced workforce to ensure accuracy as well as process efficiency when we tackle VAS work on your behalf!
RateLogic is AMS Fulfillment's extremely effective rate shopping solution that ensures the best carrier and service level choice for every order we ship. Combined with our competitive rates, RateLogic uses package dimensions, weight, days in transit objectives, and the destination zip code to save big on shipping expense!
Client Service Support is a critical success factor when using a 3rd Party Fulfillment company. AMS is a Pro-Active Partner to brands that communicates, engages, and translates it all into successful day-to-day execution of order fulfillment.
As a B Corporation, AMS Fulfillment is committed to excellence in social responsibility. We create opportunities for underserved individuals, pursue sustainability in operations, volunteer in the community, and prioritize employee well-being. Our mission is to "do good" in all that we do, reflecting our commitment to both customer satisfaction and social good.
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Scope 1 & 2 GHG Emissions (Carbon Neutral)
8.36M
Orders Processed
per year
685.5M
Units Managed
per year
610K
Unique SKUs Managed
per year
Client growth and success is a ‘shared mission’ at AMS. Our client-centric management approach and our Back Office Support model allow AMS clients to focus on growing and developing their brands while we manage the administrative challenges.
AMS has the experience, technology, and expertise to fulfill high-volume eCommerce, complex routed B2B/Retail, and everywhere in between. We manage all of the operational services including Returns/Refurbishment, Kitting/Assembly, and Inventory/Quality Control.
At AMS, we combine deeply discounted shipping rates across multiple carriers with our proprietary rate shopping tool (RateLogic) to produce tremendous cost-savings. When you factor in Bi-Coastal warehousing, AMS is able to get products delivered quickly as well
At the heart of our fulfillment technology lies WAMS, our proprietary warehouse management system (WMS) supported by AMS' in-house IT Team. Built on years of experience and refinement, WAMS is our backbone for operational excellence. At AMS, we understand the critical role that Technology plays in delivering exceptional service to our clients.
With over 1-million sqft of bi-coastal warehousing capacity (Delaware, Pennsylvania, California), AMS has enabled 100s of major brands to scale operations whether they are in high-growth mode or planning for extreme seasonal spikes. AMS uses proven processes and fulfillment automation to engineer the right solutions.
AMS is dedicated to a balanced business approach, prioritizing customers, organization, community, environment, and personal well-being. As a B Corp and Social Enterprise, we emphasize "doing good" by investing in community, employee development, and eco-friendly practices, considering success beyond profits.
As a fulfillment company, AMS is in a unique position to make a material impact in supporting Our Planet while warehousing and fulfilling orders for our clients. We make every effort to reduce waste, recycle everything possible, package orders efficiently, and discard items in a responsible manner.
Working hand-in-hand with our valued clients, we promote the use of sustainable and recyclable packaging materials with our catalog of sustainable products developed by our own Green Team!
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E-Commerce Fulfillment
B2B Fulfillment
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Return Management in eCommerce
Introduction When a product is returned by the consumer to the eCommerce seller, the handling
The Order Fulfillment Process & What Sets AMS Apart
What is the Order Fulfillment Process? Introduction Our question is, how are eCommerce orders filled
Inventory Management Best Practices
Inventory management involves a business’s inventory and its associated steps, including producing, ordering, stocking, storing,
A fulfillment service center is the backbone of streamlined supply chain operations. It expertly manages the end-to-end order fulfillment process, encompassing order processing, packaging, and shipping. This vital service simplifies the complexities of logistics, granting businesses the freedom to concentrate on growth. At AMS Fulfillment, we excel in this role, ensuring that your customers receive their orders promptly while enhancing your operational efficiency.
An order fulfillment center is a dynamic hub where the magic of eCommerce logistics happens. It’s where products are received, stored, and expertly dispatched to fulfill customer orders. What sets an eCommerce fulfillment center apart is its ability to efficiently manage these processes, thus ensuring swift, accurate deliveries. AMS Fulfillment exemplifies this with over 1,000,000 sq. ft. of bi-coastal facilities in key locations in the Northeast and Southwest. Our strategic positioning, along with deeply discounted shipping rates and cutting-edge technology, enables us to offer rapid, cost-effective shipping solutions, ensuring that your products reach customers swiftly and reliably, enhancing your brand’s reputation for excellence.
Examples of third-party fulfillment providers include industry leaders like Amazon Fulfillment, ShipBob, and Rakuten Super Logistics. However, what sets AMS Fulfillment apart is our commitment to customized, client-centric service, cutting-edge technology, deeply discounted shipping rates, and social and ecological responsibility. AMS Fulfillment isn’t just an order fulfillment company; we’re your trusted partner in delivering exceptional wholesale and eCommerce fulfillment services.
The benefits of a fulfillment center include streamlined logistics, cost savings, and enhanced customer satisfaction. Fulfillment centers efficiently manage inventory, process orders quickly, and handle packaging and shipping, allowing businesses to focus on their core activities. By outsourcing logistics, companies can reduce overhead costs associated with warehousing and staffing. Additionally, fulfillment centers often provide faster delivery times, which boosts customer satisfaction. AMS Fulfillment exemplifies these advantages by offering expert logistics management, advanced technology, and a customer-centric approach. Our proficiency in handling diverse fulfillment needs, coupled with a commitment to efficiency and sustainability, makes AMS an ideal partner for businesses seeking to optimize their supply chain and elevate their customer service.